Transportation

Senior Center Resources and Public Transportation is your Connection for public transportation. A state-designated Rural Transit district, The Connection serves residents of Greenville and Hunt County with demand response, curb to curb service for the general public.

The Connection also offers subsidized and/or discount services for seniors, handicapped, and low-income residents.

Wheelchair accessible vehicles are available.

Public Notice of Opportunity

Senior Center Resources and Public Transit (SCRPT) is a non-profit transit service for Hunt County TX. SCRPT also serves as a Senior Center (Meals on Wheels) for Hunt County. Senior Center Resources and Public Transit (SCRPT) is requesting proposals for branding of services, from qualified sources, to provide and deploy up-to-date transit branding. The qualified company should include, at a minimum, the ability to build awareness of SCRPT services, FTA regulations and all other regulations for other funding sources, including but not limited to PHI and HIPPA. All questions concerning this RFP packet should be directed to: Mr. Danny Allembaugh, SCRPT Transportation, 4912 Lee Street, Greenville, Texas 75401. or by email at td@scrpt.org. Questions and answers will be posted at www.SCRPT.org/transportation, deadline for submission of questions is January 22, 2024 no later than 5:00 pm. Any addenda to the RFP will be posted on our website as well by January 22, 2024. Submit an original proposal and four (4) copies by February 14, 2024 to: Senior Center Resources and Public Transit (SCRPT), 4912 Lee Street, Greenville TX 75401, ATTENTION: Danny Allembaugh

Information Packet

Same Day Service Now Available!

Service Area & Hours
Public Transportation
Senior Transportation
Park and Ride
Fare Schedule
Medical Transportation
Specialized Transportation
Funding
Transportation Policies
Safety Rules
How to file a Title VI Complaint?

Service Area & Hours of Operation

The Connection serves residents of:

Caddo Mills
Celeste
Campbell
Commerce
Greenville
Lone Oak
Merit
Quinlan
West Tawakoni
Wolfe City
Hunt County

Transportation service hours are 7 a.m. to 7 p.m., Monday through Friday (except holidays and bad
weather days).

Services are not available on the following holidays (service resumes the following work day):

New Year’s Day
Good Friday
Memorial Day
July 4th
Labor Day
Thanksgiving & the following day
Christmas Eve
Christmas

Bad weather day cancellations are determined by The Connection, based on weather reports and local street conditions. Tune to KGVL (1400 AM) for information.

Public Transportation

Our reservation-based public transit services are available to all residents of Hunt County, regardless of age or economic status.

One day advance notice is required. Reservations may be made by calling 903-454-1444 during office hours, 8 a.m. to 3:30 p.m., Monday through Friday.

Same day service is available. Same day fares are double the cost of the regular one-way fare.

Passengers must file a client information form. A third party acting in the best interest of the passenger, such as a caregiver or caseworker, may complete the form.

People living in Hunt County and needing a ride into the Dallas area can catch one with The Connection.

Park and Ride

The Connection will be providing Park & Ride routes from the center's offices at 4912 Lee Street in Greenville to the Dallas Area Rapid Transit (DART) station in downtown Rowlett, which offers connections to DART trains and buses.

There will be two shuttle pickups in the morning and two in the afternoon with the last one ending with a pick up at 7:18 p.m. in Rowlett. More shuttle pickup may be added as demand increases and volume of business permits.

Fares for the service will be $10 each way or $20 trip for the general population, and $5 each way or $10 round trip for seniors and children.

Senior Transportation

The senior transportation program provides transportation to Hunt County residents 60 and older to specific destinations at no charge.

Destinations included:

Hospitals
Local doctors’ offices
Pharmacies
Grocery stores for essential shopping (limited to one trip per week)
Senior Centers for participation in the meal program
Reservations:
Greenville area: (903) 454-1444
Relay Texas (800) 735-2989 (TDD)

Trips to other destinations follow the same fee schedule as public transportation.

Fare Schedule

Destination and origin within same community or city:

$2 per each authorized intra-city, one way trip
$4 Round trip

Destination and origin within Hunt County:

$3 per each authorized intra-county one way trip.
$6 round trip

Transportation to Dallas, origin within Hunt County:

Round trip only
$34 round trip per person
Minimum 3 passengers
from Greenville to Rowlett Dart Park and Ride: $20 round trip -60 and over $10.00

Fares are subject to change without prior notification.

Children under 12 may ride with an adult escort at half-fare, except for transportation out of Hunt County.

Fares must be paid upon boarding the vehicle. These charges apply to each passenger, including, but not limited to, escorts. Participants must comply with all safety rules and The Connection's policies and procedures.

Trip charges must be paid upon refusal of service at the point of origin or failure of the passenger to appear at the point of origin without ample prior notification to The Connection (referred to as a dry run).

Same day service is available. Fares are double the cost of the regular one-way fare.

Medical Transportation

Title XIX Medicaid Program
Serves participants pre-authorized by Medicaid Central Dispatch in Arlington, Texas
Provides medical transportation within The Connection service area (Hunt County)
Provides limited medical transportation from Hunt County to Dallas, as needed
Reservations:
Greenville area: (903) 454-1444
Relay Texas (800) 735-2989 (TDD)

Specialized Transportation

Eligibility:
- 60 years old or older living independently
  Exceptions maybe made for wheelchair-confined nursing home residents or other non-independent living facilities if accompanied by a responsible companion from time of departure through return to the nursing home
- Persons of any age covered by a contract between Senior Center Resources and Public Transit and another agency
- Wheelchair-confined persons not otherwise covered
Procedures:
- Reserve rides (and returns, if needed) within city of residence at least 24 hours in advance.
- Reserve trips beyond the city limits one week in advance. Passengers may be accommodated on shorter notice if scheduling permits.
- Passengers must be ready to depart at scheduled time.
- Notify The Connection of any changes in time scheduled as soon as possible.
- If The Connection cannot meet scheduled time, every effort is made to notify passengers.
- Failure to notify The Connection of trip cancellation may result in loss of transportation privileges.
Reservations:
Greenville area: (903) 454-1444
Relay Texas (800) 735-2989 (TDD)

Funding

Texas Department of Transportation
State 5311 rural transportation funds
Federal 5311 rural transportation funds
Federal 5310 elderly & disabled transportation funds
Fares
Local Municipalities
North Central Council of Governments - Aging Department
United Way of Hunt County
United Way of Commerce

How to file a Title VI Complaint?

Any person who feels that he or she, individually or as a member of any class of persons, on the basis of race, color, sex or national origin has been excluded from or denied benefits, or subjected to discrimination caused by SCRPT, the complainant may file a signed, written complaint up to one hundred and eighty (180) days from the date of the alleged discrimination. A sample complaint form may be downloaded below or a hard copy can be obtained at 4912 Lee Street, Greenville, Texas 75401. Complaint forms are also located in each Transit vehicle.

Anyone making-a complaint should include the following information:

Your name, mailing address, and how to contact you (telephone number, email address, etc.)

How, when, where and why you believe you were discriminated against. Include the location, names and contact information of any witnesses.

Other information that you deem significant.

Printable Complaint Form

The complaint may be filed in writing with SCRPT at the following address:

Senior Center Resources and Public Transportation

4912 Lee Street

Greenville, Texas, 75401